Privacy Policy

Last Updated: 06.29.2025

Welcome to Zovo (referred to as "we", "us", or "our"). We operate the website zovo.us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our store.

1. Information We Collect

We collect the following types of information:

a. Information You Provide Directly

Name, email address, shipping/billing address, and phone number

Payment details (processed securely by Shopify Payments or PayPal)

Messages sent via our contact form or email

b. Automatically Collected Information

IP address, browser type, device type, and location data

Pages visited, time spent, and actions taken (e.g., adding items to cart)

Cookies and tracking pixels (for analytics and ads)

c. Marketing & Analytics Tools

We use Klaviyo to collect emails and send newsletters or abandoned cart reminders

We use the Meta (Facebook) Pixel for ad tracking and retargeting

Shopify and third-party analytics may track usage patterns

2. How We Use Your Information

We use your data to:

Process and fulfill your orders

Send order confirmations and shipping updates

Improve our website and shopping experience

Send marketing emails (only with your consent)

Display personalized ads via Meta (Facebook) and other platforms

Detect fraud or misuse of our site

3. Sharing Your Information

We only share your data with trusted third-party services that help us run our business:

Shopify (website hosting & checkout)

PayPal or Shopify Payments (for secure payment processing)

Klaviyo (email marketing)

Meta (for advertising)

We never sell your personal information.

4. Your Rights

If you are a resident of the European Union, you have the right to:

Access the data we hold about you

Request correction or deletion of your data

Withdraw consent for marketing emails at any time

If you are a California resident, you have rights under the CCPA, including:

The right to know what data we collect

The right to request deletion

The right to opt-out of data sale (we do not sell your data)

To exercise any of these rights, contact us at:
hello@zovo.us

5. Cookies & Tracking

We use cookies and similar technologies to:

Improve user experience

Remember your preferences

Show personalized ads

You can control cookies through your browser settings.

6. Email Marketing

By submitting your email to our store (e.g., at checkout or through a popup), you agree to receive emails from us. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails.

7. Data Retention

We retain your personal data only as long as necessary to:

Complete your transactions

Comply with our legal obligations

Resolve disputes and enforce policies

8. Security

We implement security measures through our partners (Shopify, PayPal, etc.) to protect your data. However, no method of transmission over the internet is 100% secure.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:
hello@zovo.us